FAQs
Guests
Discuss this directly with the host. FAZ doesn’t get involved in the booking.
Confirm what additional costs there are and ensure that the contract is clear
All hosts have to verify their email and phone number. We also make random checks of rentals from time to time.
We expect our hosts to respond within 24 hours (and we encourage them to do so much quicker than that)
Discuss this directly with the host. FAT doesn’t get involved in the booking,
Every host has their own cancellation policy and you should discuss this before you make a booking.
Discuss this directly with the host. FAZ doesn’t get involved in the booking (and you pay no commission!). Discuss payments and terms with the hosts.
The host contacts you – which means that their place matches your search – and you’ll have all their contact details. You don’t need to waste time contacting hosts who don’t have what you are looking for.
Nothing. Nadda. Zippo. Just sign up and send inquiries.
FAZ will stop the frustrating effort and time of making tens of calls just to find out that “my property is not available” etc. Search for what YOU want, then sit back and let the hosts reach out to you.
Hosts
You can simply edit all the information from your dashboard at any time, by logging in
Yes. We offer free website links for monthly and annual subscribers.
At FAZ we leave you in the driver’s seat to run your rental the way you like, you can set your own cancellation terms and we stay completely out of the picture.
We have a “Guaranteed Leads” policy. If you don’t get any leads for 90 days you can request a full refund. No questions asked.
Absolutely! You can set your property’s availability for any dates you like. This is perfect for hosts who are away during holidays or for seasonal properties, so your listing is only bookable when it works for you.
You can cancel your account anytime by email within 7 days of your upcoming billing cycle, If you pay yearly, then the yearly payment is non-refundable and will continue until the annual billing cycle is due, you can, however, hide the property from coming up in search results
With the general subscription, you can have one listing. If you need more, we’d be happy to create a custom package to suit your needs.
Every inquiry will include the full name, phone number, and email. Please take note of the Preferred method of communication.
For sure! Keeping your calendar up-to-date will help to avoid receiving leads that are not relevant to you. This can affect your “Guaranteed Leads,” so we really suggest that you do this. To update your calendar, click your listing from the Dashboard and select dates to make unavailable.
Once you complete your listing, our moderators will review it to make sure all details are entered correctly, then make it public. This process can take up to 48 hours, though it’s usually much sooner. Additionally, your listing may not appear if the address isn’t entered correctly, so please double-check all address details to ensure it shows up in search results.
We want to put YOU in control of which guests to reply to. When the guest searches, all qualified hosts can contact them. Decide if you are interested, and go get ‘em!
Yes, when you are in your dashboard>listings just click on the listing heading and it will open your profile page, you can share this link and receive direct messages from your guest.
If you have a website you can create a button and add your link.
FAZ leaves you in the driver’s seat to run your rental the way you like. Set your own payment terms, payment methods, lease terms, return policies, etc. FAZ is out of the picture.
We offer two options for listing your rental:
Subscription Plan: You handle negotiations with guests directly, and we send you leads. This plan costs 100 NIS per month.
Agent Plan: No monthly fee. Our agents bring you clients, handle negotiations, agreements, and even show the property if needed. We only charge a 15% finder’s fee on confirmed bookings.